I think the ticketek management are just WA town planners, road and public transport system designers moonlighting.
Your sole reason for existence is to sell tickets. Lots of tickets.
You know, with plenty of lead time - in fact to the date, hour and second - that a couple of hundred thou for footy finals will go on sale. So you build a system that can't cope.
Well, with seventeen years until Freo play finals again, you're on notice, Ticketek.