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TOPIC: Q & A: Stadium seating

zorro Q & A: Stadium seating 6 years 4 months ago #1

zorro
As my 4pm Monday "priority period" approaches, I'm getting more and more stressed. Some of you folk have been through this already, by the look of it, so maybe you can help.

Seven of us who sat close by each other and got on well decided to go in as a group as recommended/urged by the club. We find that instead of being somewhere like where we were (10 or so rows back from the Freo bench in Subi block 104) we are five rows from the back of the top tier of the northern stand on about the 50 metre arc in section 516 - which is a level 2 ($799) area, the same as what would have been an equivalent location to our one at Subi on the ground floor level just off centre.
Long preamble - sorry. Now it looks like one couple wants to look at going up to the $999 level to improve their location, another couple just feel they are way too high and far away and feel dudded, and three of us (me, son and grandson) want to see if we can somehow get back to something like we had before.
So we have three groups-within-our-group who want different things.
My question is: When our "Priority Period" starts on Monday, how do we go about breaking our group up, and how do we hand the ability to make separate decisions to each of our now-splintered group? Is there anything we can do in the meantime to prepare for all this? Anything else we need to know?
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SaltyDog said You Beaut

IMHO Q & A: Stadium seating 6 years 4 months ago #2

IMHO
yeah Z had same concerns
Located way away from like for like trying to group 8 from original group of 3.

By far an away the best thing i can recommend is go down to club when your access starts
Hardly anyone down there now as i went thurs
Try and get hold of a yung bloke called Cale.
He is the "Membership floater" who deals with walkups.
You might have to wait a bit for one of their computers to be free then hes happy to sort u out-you dont need a booking!
Without elaborating they have more options down there plus any q and a is great.
I managed to get my 8 seats 1 block or so to left of my 1st pref but am under cover and paying less- v relieved and happy!

Make sure bfore u go have all your preferences(at least 4 or5) sorted with ur group and he can split u up as u please i think.

Good luck
Repost so fellow landers know how u get on!
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SaltyDog said You Beaut

zorro Q & A: Stadium seating 6 years 4 months ago #3

zorro
Terrific, Humble O! I think I'll take your advice. Thanks.
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Morgan Q & A: Stadium seating 6 years 4 months ago #4

Morgan
Any chance you could elaborate on the ‘more options down there’ given they’ve tried to shoe-horn people into the portal process?
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shane Q & A: Stadium seating 6 years 4 months ago #5

shane
My understanding is that you need to contact the club and get them to split the group, so they can appoint a group leader for the split group. Then the group leaders can get online and do the seating moving.
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rogerrocks said You Beaut

crumber Q & A: Stadium seating 6 years 4 months ago #6

crumber
Does anyone know whether members can still get tickets after the priority period closes?I'd imagine that there is a lot of members who will not renew their memberships. There seats won't be showing as vacant during the priority period unless they notify the club that they are not renewing. So there seats won't become vacant until the deadline for renewing has expired. Does that mean that prospective new members will have a choice of seats that were never available to existing members during the priority period?
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tiger 2 Q & A: Stadium seating 6 years 4 months ago #7

tiger 2
Definitely either go down or call the Club - they do have access to seats not available online. Our priority period commenced at 3pm yesterday and after getting nowhere I called (waited 51 minutes to get through), and was offered many different seats and combinations which didn't show up online. btw I am not the Group Leader - just had to quote his m/ship number. A major problem with this system is that there is no option to delete seats not req'd for 2018 thereby precluding others buying them.
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Jezza Q & A: Stadium seating 6 years 4 months ago #8

Jezza
If someone can suggests an alternative. I'm the group leader, priority access opened since Thurs, have now found some seats that appeal to our group, but when I go to pay for the new seats via the "continue" tile, it won't let me. Surely, the system is not operational over the weekend. Any advise is most appreciative.
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Drubbing Q & A: Stadium seating 6 years 4 months ago #9

Drubbing
I'm sure Lyon will fix it Jezza...
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Jezza Q & A: Stadium seating 6 years 4 months ago #10

Jezza
Drubbing, I haven't got him on speed dial. But this is one time my optimism is waning.
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IMHO Q & A: Stadium seating 6 years 4 months ago #11

IMHO
Morgs-"elaboration on more options"
I was informed by the club that various seats in most blocks have been withheld for any booking stuffups. eg( explained to me ). Someone requests 5 seats and for some reason only issued 4 - so they have some flexibility!
Thats why i think if u go in face to face u may be able to negotiate something plus he works the portal in front of your face so u get the full picture-as opposed to ringing up.

Crumber
I think your assumptions are correct.
The only way the club will put unrenewed seats up for sale before 28th might be if the member rang up and cancelled, even then im not sure the portal would allow it?!?

Jezza
Ive had nothing but trouble getting the portal to work clean thats why i went in so if u can, go down.
I know u gotta wait cuppla days extra but might be worth it.
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Jezza Q & A: Stadium seating 6 years 4 months ago #12

Jezza
Thanks IMHO, that would be my next option, but I was just wondering if anyone else today who've tried to change their seats only to encounter similar issues I had, to progress to the payment option. Surely this setup wasn't the brainchild of some amateurs trying to earn a few dollars.
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PurpleDockette Q & A: Stadium seating 6 years 4 months ago #13

PurpleDockette
Hi Jezza. Had exact same problem. Definitely make a booking to see membership service, I've heard of people who arrived to quiet times and others waited for over an hour to see someone, when they just turned up. Changes throughout the day. I rang, waited on hold for 50 mins!! Was told team leader can't split group but club can. If having any issues make an appt for during priority period. Then no waiting - hopefully!! . Can book online, I believe, should be quicker than being on hold or waiting at club. Good luck!
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Stoney Q & A: Stadium seating 6 years 4 months ago #14

Stoney
Correct only club can split team. My HM mate bought us seats (I refused to wait for our priority period to open if existing members can buy for friends & family) in a different block to his, he'd paid the deposit on the new seats and was then locked out of the portal. But he could see the system had relocated his original seats to our new seats. So we were 2 seats short, 1 really but read on. We went to the club explained the situation they fixed it. If you wait then that's up to you. But my advise is get in now before new members take what little there is before your window opens.
Another interesting thing that happened to be aware of was that of the bank of seats that were green we didn't require 1 of them but the system wouldn't allow us to leave a single seat, a pop up advised us of this. So we just took that one as well.
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