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TOPIC: Ticketing issues AGAIN FFS

BellforPM Ticketing issues AGAIN FFS 2 months 3 days ago #1

BellforPM
Anyone else getting a message that their barcode will be available 72 hours before the game (yesterday)?
Yeah I know the 72-hour banner s a permanent feature and I can tap on the ticket in my app anyway and see the barcode, but the person our daughter forwarded her ticket to is not a member and can't.
Third home game, third time hundreds, possibly thousands of us are sitting listening to the club's holding message, with some new intractable technical issue.
Tell me again why members can't be provided with a single card that has a barcode on it?
Any putative cost of manufacturing and distributing cards is dwarfed by the amount of time, energy and data (ie searching for self-help solutions, emailing, texting, DM-tweeting the club) this is taking, round after round
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FD1016 Ticketing issues AGAIN FFS 2 months 3 days ago #2

FD1016
I usually do a screen shot of my ticket and send the photo to whoever.
This forwarding malarkey has always been dodgy… they have to be a member of Ticketmaster not FFC, to download.
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pollyanna Ticketing issues AGAIN FFS 2 months 3 days ago #3

pollyanna
Take a screenshot of your code ffs.
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shane Ticketing issues AGAIN FFS 2 months 3 days ago #4

shane
So what? Like a plastic rectangle that has some sort of scannable code on it? I can't see how that would ever work.
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hypen said You Beaut

hypen Ticketing issues AGAIN FFS 2 months 3 days ago #5

hypen
Just get 5000 old codgers to clip the cards.

Wait that would be me doing the clipping.

In all seriousness to Shane's point does the barcode need to be unique for every game?
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pollyanna Ticketing issues AGAIN FFS 2 months 3 days ago #6

pollyanna
It isn't - when you get to sit in your seat it's the same.
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Mushroom Ticketing issues AGAIN FFS 2 months 3 days ago #7

Mushroom
pollyanna's right. the QR code is the same each time. Screenshot it once and do whatever you like from then on.

It does, however, seem to be a supremely overcomplicated procedure for what it actually is. It could have been sent on a piece of paper or the back of your shop voucher - which, apparently, you don't need anyway if you have the code from it.
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jcalb Ticketing issues AGAIN FFS 2 months 2 days ago #8

jcalb
I did wait 59 minutes and 40 secs to get through to membership this morning. They were great and sorted out my (self inflicted - purchased the wrong membership type) problem very quickly. She said its bonkers in there since Freo started winning and they are currently interviewing more people to help out on the phones and with the up keep of the bandwagon.

No reason why Fyfe shouldn't be on the phones and Young and Chapman can answer the phones whilst working from home.
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rogerrocks said You Beaut

Rusted On Ticketing issues AGAIN FFS 2 months 2 days ago #9

Rusted On
Screenshot it and text it every time as the "show barcode" option also has the round number and opposition team on the top. An over officious ticket person may deny entry with the wrong info on the ticket. Also, if seating is in restricted areas (eg Platinum Terrace, Premiership Terrace, etc) you will also have to show your ticket.
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Goldmember Ticketing issues AGAIN FFS 2 months 2 days ago #10

Goldmember
I blame COVID...
Never mattered if you dropped your ticket on the ground and someone else took it.
Now they need to track our movements just in case. That's the reason we need a digital certificate to map our movements.
I preferred the lanyard, could of had Darcy on mine this year.
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Mushroom Ticketing issues AGAIN FFS 2 months 2 days ago #11

Mushroom
My phone app, that holds my tickets, just told me that it's a sell-out!
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hypen Ticketing issues AGAIN FFS 2 months 2 days ago #12

hypen
Sell Out!!!

Don't listen to all the knockers on this website Freo, just point to the scoreboard.

#BeigeArmy.
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shane Ticketing issues AGAIN FFS 2 months 2 days ago #13

shane
Sold out? Bugger that. Now I'm going to get covid.

Bloody O'Driscoll
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hypen said You Beaut

Dropkick Ticketing issues AGAIN FFS 2 months 2 days ago #14

Dropkick
I tried the screenshot approach vs the deaf cheats, but the turnstile gizmo and gate staff became blind cheats instead. Print out on paper when you can.
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